Digital Content Designer

Please note that this role will close at 00:01 on Monday 15th July, 因此，我们建议您在7月14日星期日午夜之前收到您的申请.

对Ofcom

Ofcom是我们每天使用和依赖的通信服务的监管机构. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.

Our culture is clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. 支持这些价值观的行为为Ofcom建立一个完全包容和创新的文化奠定了基础.

We focus not only on what we do, but how we do it. 我们为自己是一个真正关心帮助他人的组织而感到自豪.

如何申请

Please submit your CV, 同时附上一封不超过一页纸的求职信，概述你如何满足该职位的基本要求, along with why you're interested in joining Ofcom. You are able to upload cover letters at the same time as uploading your CV.

角色的目的

Ofcom正在寻找一位经验丰富的内容设计师，以支持高质量的内容创作和开发，以满足我们网站受众的需求.

Ofcom is the UK’s 通信 watchdog. We’ve recently taken on new duties to make online services safer for everyone. 我们还监管从电话和宽带到电视和广播、无线电波和邮政服务的各种服务. It’s important work on behalf of people across the UK.

Most people find Ofcom through our website, 所以这是一个重要的角色，帮助我们向更广泛的观众解释我们的工作. Ofcom监管的行业正在快速发展，这是一个令人兴奋的时刻澳门十大正规赌博娱乐平台我们的团队. And the role is flexible: we are open to either full- or part-time candidates, 我们提供混合工作，并在英国各国首都提供办公室选择, as well as Manchester.

十大网博靠谱平台团队

This is a role working across two teams. 它隶属于Ofcom友好而专业的沟通团队，该团队曾被《十大网博靠谱平台》评为英国最佳内部工作场所. The role also involves working closely with other teams, 特别是Ofcom新成立的在线安全监督小组(你的大部分工作将集中在那里).

Ofcom的在线安全小组致力于确保英国公民在网上过上更安全的生活, 制定世界领先的法规，帮助成人和儿童获得更安全的服务.

监督小组隶属于在线安全小组，我们的角色是管理Ofcom与受监管服务的关系. Our Team provides close, structured engagement with many of the world’s best-known social media, search and entertainment sites and apps, as well as smaller services.

Your Key Responsibilities

我们正在寻找一名数字内容设计师，以支持Ofcom内的内容设计最佳实践，并帮助我们的网络内容为我们的在线受众工作. 这是一个新的角色，有很大的空间来建立和塑造Ofcom的数字内容战略的关键要素.

Using your expertise in user-centric content creation and development, 你的第一份简报将是帮助使新的在线安全规则更容易获得，更容易遵守范围内的服务. You will work closely with policy experts, 研究团队, 产品经理, 一系列数字专业人士和其他人员提供数字内容，帮助Ofcom实现其目标.

作为内容设计师，您将把用户需求放在我们数字内容的核心位置. So you’ll be at home with:

• 收集数据和证据，以建立对不同用户的清晰理解
• Using that data to design and advocate for good content decisions
• 说服Ofcom的同事们看到经过深思熟虑的内容的价值
• Writing clearly and engagingly for users
• Testing and evaluating content to slowly build best practice

Specific responsibilities are likely to include:

• Design content to meets users’ needs
• Translate complex regulatory information into simple and effective content
• 为Ofcom的一系列项目和计划提供内容设计和编辑专业知识, 努力支持, advise and upskill colleagues
• Use data and 研究 to understand our users, write clear user stories based on evidence, then use those stories to propose a suitable design approach
• Create prototypes to show proposed designs in context, and use these to influence colleagues at all levels
• 紧跟数字设计相关学科的内容设计最佳实践和趋势
• Lead content design for Ofcom’s website. 这将包括支持寻求遵守在线安全法规的组织的工具, working with the Promoting Compliance team
• Develop a clear understanding of our main audiences, their needs and the barriers they face, to identify opportunities for Ofcom to help users overcome these challenges
• Produce and commission compelling and effective content, 有助于使在线安全法规易于访问，并使范围内的服务更容易遵守
• 参与并支持Ofcom数字内容的研究、开发、测试和迭代工作
• 与具有政策专长的跨职能同事有效合作, 通信, 研究, behavioural insight, product management and others
• 作为专家和非专业观众之间的联系和交流点
• 在Ofcom的网络安全计划中发展和培养在线专业知识，并保持在线趋势和技术发展

The skills, knowledge and experience you will need for success

至关重要的

• Content design skills and experience of applying them in a complex, technical or multi-stakeholder environment
• Ability to apply user-centred design principles across the product lifecycle, from discovery and 研究, 通过设计, development and into live operation
• Ability to identify, understand and prioritise user needs, and develop content strategies and advice based on evidence
• Excellent writing and content delivery skills, with the ability to edit and improve complex content and advise others
• 能够熟练使用企业级网络发布系统(CMS或DXP)
• Familiarity with Google Analytics, 搜索引擎优化技术, HTML and browser and user interfaces to support good content design
• Great organisational skills, 包括规划和优先处理各种工作量的经验，以及在注重产出和成果的团队环境中工作的能力
• Ability to manage relationships and excellent collaboration skills, 包括代表你的组织和与各种利益相关者建立关系的能力
• Interpersonal and 通信 skills, 包括自信地向非专业观众展示复杂问题的能力

可取的

• 对英国及其他地区新兴的网络安全法规有着浓厚的兴趣和/或实践知识，以及Ofcom创造更安全的在线生活的使命
• 具备应用政府数码服务架构最佳实务的知识及/或经验
• Experience in prototyping, user testing and/or end-to-end service design

在Ofcom，我们优先考虑包容性和多样化的招聘，以真正反映我们所代表的社会.

Where positions are listed as full time, we remain open to reduced hours, part-time arrangements, job shares and other flexible working options from day one of employment.  我们热忱欢迎候选人在休假后返回工作岗位，无论原因如何.

As a disability confident employer, 我们为符合招聘职位基本标准的残疾申请人提供面试机会.  Learn more about the scheme here.

If you need information in an alternative format or have specific preferences, please contact our recruitment team.